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FAQ

Frequently asked questions

We integrate them into selfservice Q&A. If you have other questions,you can get in touch with us or send us an email to: info@box-label.com

Q
Do you refund the sample charge?
A

If the order quantity exceeds 5,000 units, the sample fee will be refunded.

Q
How can you guarantee your quality?
A

Normally, we will provide you with samples to confirm everything, and the production process is the same as the samples. With our specialized quality inspectors, all products are thoroughly checked before shipment.

Q
Can we get some samples? Any charges?
A

Yes, customized samples will be charged according to your requirements, we also offer free samples for you to check quality, but we do not cover the shipping cost.

Q
Can I print & customize the box with my own artwork?
A

Yes, we specialize in all sorts of customization with box printing, we can print your artwork/design on the boxes.

Q
How do I make sure how the product looks like once produced?
A

Typically,we will produce digital proofs with 2D and 3D views for customer approval so that the customer knows exactly what the box will look like when it is made and assembled. For large orders,we prioritize making a sample of the box for your confirmat

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